Privacy Policy

1. Information we collect

• Account & order data: name, email, phone number, shipping address, and order history when you make a purchase.
• Payment data: payments are processed by Razorpay. We do not store your full card or UPI credentials on our servers.
• Newsletter: email address if you join our waitlist or subscribe to updates.
• Usage data: basic analytics such as pages visited, device type, and browser — used to improve the site experience.

2. How we use your information

• Process and fulfil orders
• Send order confirmations and shipping updates
• Respond to customer support enquiries
• Send marketing communications (with your consent)
• Improve our website and product offerings

3. Sharing your information

We do not sell your personal data. We may share information with trusted third parties only as needed to operate our business:

• Razorpay — payment processing
• Shipping partners — order delivery
• Email service providers — transactional and marketing emails

4. Data retention

We retain order and account data for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

5. Your rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your data (subject to legal retention requirements)
• Opt out of marketing emails at any time

6. Cookies

We use essential cookies to maintain your cart session and site functionality. Analytics cookies may be used to understand site usage.

7. Contact

For privacy-related requests, email contact@saylessway.com or visit our Contact page.